Everything that glitters is not gold, so is the case with online shopping, if you thought online shopping was all hunky dory, take a look at the concerns that you might have. First and foremost, in online shopping you have to rely on the product description or photographs of the product that is provided. There is no way you can try on or get a feel of the item unless very detailed specifications are provided. For e.g. in case of clothing, shoes where size could differ, especially if shopping from another country!
Secondly, because of shipping and handling, there are chances of items getting spoilt, wear and tear. There could be instances wherein your product could be defective because you have not seen the actual product. Most products ordered from most sites are non-refundable. In cases of defective items, you cannot return and have to bear the cost of it. Since there is no point of contact in online shopping, you are clueless about whom to contact. Normally, these online stores provide a customer care number which can be a headache most of the times.
In case of new products and items, you have to rely on customer reviews which may vary from person to person. This could leave you confused and to arrive to a decision can be tough. People are wary of shopping online because of security concerns. Banking transactions conducted online are not very safe now days, chances of theft of vital information related to credit card information and frauds are very high. Many online stores requests for customer’s personal details and other information. Care should be taken in providing this kind of information as it could be shared by third party vendors.
Authenticity of online stores also cannot be guaranteed, many sloppy and fraud stores can scoot with your money. Research a lot about online stores before ordering from them, it is advisable to order from reputed stores which have happy customers. One has to have ample patience, good internet speed and a fair amount of knowledge to do online shopping.
Comments